Frequently Asked Questions

QR Food AI is an AI-native restaurant intelligence platform that combines QR code ordering, predictive inventory analytics, and AI-powered marketing tools. It helps restaurants streamline operations, reduce labor costs, and increase revenue through smart automation.

No. Customers simply scan the QR code with their phone camera — no app download required. The menu opens instantly in their browser. They can browse, customize orders, and pay all from their phone.

Most restaurants go live in under 10 minutes. Upload your menu (or use our AI menu generator to digitize a photo), generate your QR codes, and print them for tables. That's it.

Yes. All plans come with a 7-day free trial, no credit card required. You can explore all features before committing.

Absolutely. You can upload a menu photo and see the AI recognition results instantly on the website. No login required to try.

Three core AI modules: AI Marketing — generates social media content, promotional copy, and holiday campaigns tailored to your restaurant; AI Analytics — revenue advisor with weekly reports, dynamic pricing suggestions, and real-time cost alerts; AI Menu Generator — upload a photo of your printed menu; AI automatically recognizes dishes, prices, and descriptions in seconds.

The platform supports 4 languages: English, Simplified Chinese, Traditional Chinese (Hong Kong), and Japanese. The menu display, ordering interface, and marketing content all work in these languages.

Yes. Professional and Enterprise plans include custom branding options — you can add your restaurant logo, choose colors, and style the menu to match your brand identity.

Yes. Our platform includes multimodal AI ordering, supporting both text and voice input for future-ready customer interactions.

Our predictive inventory engine analyzes historical order data, seasonal patterns, and real-time sales to forecast ingredient demand with up to 90% accuracy, helping restaurants reduce food waste by an average of 20%.

Plans start at $29/month for AI Marketing, $39/month for AI Analytics, and $59/month for the complete AI package (AI Complete). We also offer QR ordering plans from $29/month (Basic) to $199/month (Enterprise). See our Pricing page for details.

Yes, you can change your plan at any time. Upgrades take effect immediately; downgrades apply at the next billing cycle.

No. All plans are month-to-month. You can cancel anytime with no penalties. For annual commitments, contact us for special pricing.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. Enterprise plans also support invoice billing.

Yes. Our platform integrates with major POS systems including Square, Toast, Clover, and Lightspeed. We also offer API access for custom integrations on the Enterprise plan.

Yes. After creating your menu, you can download QR codes in PNG or SVG format and print them on table tents, receipts, window stickers, or any material you prefer.

Nothing special. If you have a printer for QR codes and a tablet/phone to manage orders, you're good. The entire system runs in a web browser.

Absolutely. Food trucks are one of our most popular use cases. A single QR code on the side of your truck lets customers browse the menu, order, and pay — reducing wait times and eliminating the need for a dedicated cashier.

Yes. The Enterprise plan supports multi-location management with centralized menu updates. Changes to a menu item update instantly across all locations.

Yes. We use industry-standard encryption (TLS 1.3) for all data in transit and AES-256 for data at rest. We comply with GDPR and applicable data protection regulations.

The QR code itself still works — customers can scan and view the menu anytime. Order processing requires internet connectivity on the restaurant's end. We recommend keeping a backup POS terminal or a mobile hotspot as a contingency.

Basic plans include email support with a 24-hour response time. Professional and AI Complete plans include priority support with 4-hour response. Enterprise plans get 24/7 support with a dedicated account manager.

Professional and Enterprise plans include personalized onboarding sessions to help your team get up to speed. We also maintain a knowledge base with video tutorials and guides for all users.